The first step in counseling is for us to get to know you. Unless we know your history and background then counseling degenerates into clichés and platitudes. But we also know that you are looking for hope and direction as soon as possible.

In order to bridge this tension, we will ask you some background questions to set up a first time appointment. To initiate this process, please email our administrative office at, or call us at 919-321-2275 and we would be happy to begin the intake process with you. In addition, our intake forms are a vital part of the process. The time you spend completing these forms should do two things: (1) it should allow you to gather and focus your thoughts in preparation for your first appointment, and (2) it provides us with a survey of your history and current situation so we can efficiently yet effectively focus the counseling conversation on the current struggle. For your convenience, our ministry has made our counselee paperwork available online. Once you have scheduled an appointment, we ask that each person in counseling complete a copy of the Adult or Parent-Minor Intake Forms below prior to your first appointment. You should allow 30 to 45 minutes to complete this information. Please bring the completed copy of these forms with you to your first appointment for your counselor to review.


First Visit Instructions


Briercreek/Durham BCA Adult Intake Form


Briercreek/Durham BCA Parent-Minor Intake Form


Remote Counseling Consent Form

Here is what you can expect from your counselor at Bridgehaven; as these are the requirement we vet when considering someone for a role as a pastoral counselor on our team.

  • A saving knowledge of Jesus Christ as personal Lord and Savior evidenced by a growing demonstration of the fruit of the Spirit.
  • Clear testimony of a call to ministry that is specific to Biblical Counseling to be practiced either in or alongside of the local church.
  • The character and skills listed by the apostle Paul when he outlined the requirements for an overseer in I Timothy 3:1-7.
  • A philosophy of counseling that is consistent with the counseling philosophy of Bridgehaven, as stated in Bridgehaven’s statement of faith (taken from the Biblical Counseling Coalition).
  • A minimum of a Masters Degree in a counseling-related field, preferably from a seminary, and evidence of a strong theological background.
  • Competence in a counseling context with individuals, families, children, and/or addictions.
  • Competence across the spectrum of relational, emotional, and traumatic issues.
  • Recognition of counseling experience and training limitations.
  • Professionalism and confidentiality in dealing with counselees, counseling staff, area churches, and community professionals.
  • A willingness and graciousness towards those who do not share your/our convictions regarding the theory and practice of Biblical Counseling.

FAQ’s, Insurance, Cost, & Additional Information 

What types of counseling issues does Bridgehaven address?

• Marriage: Communication, Restoration, and Enrichment

• Parenting & Family

• Pre-Marital

• Depression, Anxiety, Anger, Fear, Grief, & Other Emotional Struggles

• Eating Disorders

• Responding to Abuse & Trauma (i.e., Verbal, Physical, Sexual)

• Pornography and Other Life Dominating Habits

• Insecurity

• Codependency

• Identity Issues

• Same Sex Attraction

• Guilt & Assurance of Salvation

What are the qualifications of Bridgehaven counselors?

Bridgehaven counselors have formal training in both counseling and theology. All counselors have at least a master’s degree in counseling. Our counselors do not carry state licensure. We appreciate and respect the work of the state licensed counselor, but our desire to cooperate with local churches led to us to be on the ecclesiastical side of the separation of church and state.

The American Psychological Association (APA) prohibits counselors from biasing their counsel based upon religion (i.e., prayer, referencing Scripture, involving the local church, mentioning Christ, offering the gospel). PRINCIPLE E: RESPECT FOR PEOPLE’S RIGHTS AND DIGNITY: Psychologists accord appropriate respect to the fundamental rights, dignity, and worth of all people. They respect the rights of individuals to privacy, confidentiality, self-determination, and autonomy, mindful that legal and other obligations may lead to inconsistency and conflict with the exercise of these rights. Psychologists are aware of cultural, individual, and role differences, including those due to age, gender, race, ethnicity, national origin, religion, sexual orientation, disability, language, and socioeconomic status. Psychologists try to eliminate the effect on their work of biases based on those factors, and they do not knowingly participate in or condone unfair discriminatory practices.

We want to honor the state’s right to define the code of ethics for the counselors they sanction while also maintaining the freedom to counsel without “eliminating the effect” of a “Christian bias” upon our counseling and the freedom to work cooperatively with local churches.

How much does counseling cost?

Bridgehaven is able to operate because of your financial donations. The expenses of Bridgehaven are not underwritten by an individual, church, or corporation. Therefore, it is through the donations of our counselees that the operating expenses of Bridgehaven are met. The comparable-market-value for counseling in the Raleigh-Durham area ranges from $75.00 to $125.00 per 50-minute session. Your responsibility is to pray about the amount God would have you donate for the counseling you receive and be faithful to God in your giving.

Donations should be in accord with what a man or woman has, not according to what he or she does not have. Therefore, no one will be refused counseling because of the amount of his or her donation. We have made intentional efforts to keep our operating expenses extremely low. However, there are some expenses that are unavoidable. We have closely examined our budget and determined that that an average donation of $75.00 helps cover these expenses.

Our financial policy is predicated upon these passages, which we could encourage you to consider.

“Each man should give what he has decided in his heart to give, not reluctantly or under compulsion, for God loves a cheerful giver.” II Corinthians 9:7

“Anyone who receives instruction in the word must share all good things with his instructor.” Galatians 6:6

Does Bridgehaven qualify for insurance payment?

Bridgehaven does not qualify for insurance. This is an implication of our choice to operate as pastoral counselors rather than state-licensed counselors.

What is “biblical counseling”?

By biblical counseling we mean that your counselor is a Christian with special training and experience in applying the truths of the Bible to life. We believe that the Bible speaks to all of life and to all of its problems, but sometimes it takes careful thought and prayerful wisdom to know how to make those connections. We don’t believe that the Bible is simply a how-to book or a recipe book for happiness. We believe that the Bible ultimately points us to a person and a relationship – Jesus Christ as our Savior and Redeemer. We believe that real change comes when people learn to see themselves and their problems in the context of a living, vital relationship with Christ. This does not mean that you must be a Christian to profit from our counseling, although we believe that deep and lasting change is brought about only by God himself. However, the Bible is never brought to bear in an artificial or heavy-handed way.

How does Bridgehaven work with local churches?

We believe that the church is God’s chosen context for change. We consider all of our counseling to be an extension of the ministry of the local church and a way of serving and promoting its ministry. In a sense, our counselors serve as “temporary staff” to the churches that refer their people to us for help. In that spirit, we seek to partner with the church in any way that will facilitate and sustain the desired changes in a counselee’s life. Most often this will mean counseling in a way that highlights the consistency of what is being learned in counseling with what is being taught at their church and encouraging more authentic relationships within the counselee’s church. When appropriate, it may also mean keeping a pastor, small group leader or other shepherd informed about the counseling process or even (with the counselee’s permission) inviting them to be part of the counseling sessions. Having said this, Bridgehaven is very sensitive to the issue of confidentiality. The Bible repeatedly warns against gossip and indicates that trustworthy people keep confidences. To release counseling information without a counselee’s consent would violate biblical standards as well as commonly accepted codes of counseling ethics. However, situations in which a counselee or another person is in imminent danger of physical harm may require reporting information to the appropriate legal authorities. Bridgehaven also seeks to equip churches with excellent counseling ministries that can be conducted within the church. These are video based curriculums that launch subject-based recovery groups called Freedom Groups and a marital / pre-marital mentoring program. In each case these ministries are designed to strengthen and feed into the small group (or comparable discipleship group) ministry of the local church. These resources can be found on our video page. Churches can contract with Bridgehaven counselors to resource the lay leaders of these ministries.


When you arrive at building 2304, you will find our glass door entrance at the right end of the building facing S. Miami Blvd. Enter in through the center glass door (#Suite 222), which opens to the stairway to the second story office suites.

At the top of the stairs, please enter the 1st door on your left – this is our waiting room. There is no need to check-in; just make yourself at home and your counselor will greet you soon as he or she is available. If no one comes to greet you within ten minutes of your appointed time, please proceed down the hallway to the administrative office for assistance. Thank you.

NOTE: Please remember to bring your completed intake forms to your first appointment, or you can email them to

Entrance - Parking

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Entrance of Building

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Brier Creek Office Hours:

Monday (11am-6pm) – Tues., Wed., Thurs. (9am-6pm) – Friday (9am-12pm)

**Exceptions to the above hours may occur for some counselors.

Get to know our staff

Tony Higgins, MA, MA, PhD

Executive Director

Tony provides comprehensive, clinically-informed, biblical counseling and therapy to individuals, couples, and families. His specific approach is to create a safe environment in which to help you explore how the combination of physical, mental, emotional, relational, and spiritual factors may be related to the specific challenges you, your children, and your family are currently facing.

Prior to coming to Bridgehaven, Tony served more than 20 years as a pastor, a church planter, and as a university professor and administrator. Tony holds a Masters in Christian Marriage, Family, and Individual Counseling, a Masters in Christian Education, and a Ph.D. in Leadership in Christian Higher Education. Tony is also a certified facilitator of Prepare-Enrich, the number one premarital and marriage assessment for over 35 years.

Tony’s clinical training includes school-based counseling with elementary-aged children, working with adolescents and troubled-teens who have been removed from parental-custody, counseling college and graduate students navigating the transition to and through early-adulthood, and working with prospective, newly, and long-term married couples in various stages of health.

Tony’s experience and passion includes walking with those who have experienced physical, emotional, substance, or sexual abuse; relational abandonment; homelessness; fatherlessness; father-wounded-ness; difficulties managing emotions; depression; and divorce, especially children of divorce.

When not counseling, Tony enjoys reading, cooking, working out, and watching SEC football (Go Dawgs!)

Omar King, M.Div

Pastoral Counselor

Omar is a native of Queens, NY and relocated to Raleigh, NC as a teenager where his home has been since. In 1999 he received his Bachelor of Science degree in Psychology with a minor in Biology from the University of North Carolina at Charlotte and his Master’s of Divinity with Biblical Counseling degree from Southeastern Baptist Theological Seminary, in Wake Forest NC. In 2001, he received a Level 1 Certification as a Clinical Pastoral Educator through Duke University and Rex Health Care. Omar served as a Special Programs teacher at Mary Phillips Alternative High School in Southeast Raleigh for 3 years and 6 years as full-time certified personal fitness trainer at O2 Fitness Club in North Raleigh. He has a growing interest and passion in areas of marriage, pre-marriage, dating, depression, anger, anxiety, addiction, men’s issues, and identity and security. He is a health and fitness aficionado. Omar and his wife LaToya of 6 years live in Wake Forest, NC.

Dottie Hilliard, MA

Pastoral Counselor

Dottie grew up in Raleigh and is a graduate of North Carolina State University with a Bachelor’s Degree in Social Work. She married and had two daughters whom she homeschooled for eight years. She was employed as a substitute teacher for four years until her daughters graduated from high school. After becoming an empty nester, Dottie studied at Southeastern Baptist Theological Seminary where she received her Master of Arts in Biblical Counseling. She served as a facilitator for a support group of women whose husbands had been unfaithful. After a year in that role, Dottie became part of the Graduate Counseling program at The Summit Church where she served three years. She has experience in areas of marriage and divorce issues, anxiety and depression, and grief. Dottie and her husband Doug enjoy spending time with their two daughters and sons-in law.

Keith Clement, M.Ed

Pastoral Counselor

Keith graduated from the University of North Carolina-Chapel Hill and received his graduate counseling training at Georgia State University and the Psychological Studies Institute in Atlanta, GA (now Richmont Graduate University), the Christian Counseling & Education Foundation, Philadelphia, PA, and the Eastern Psychotherapy Society, New York, NY. Keith’s passion is to see people set free and transformed by the renewing of their minds though the gospel of grace and the power of God’s love. He believes that the gospel is not only the good news of our salvation but also the power of our transformation. He enjoys helping people discover the good God is working in all of life’s problems and circumstances. Keith is especially eager to walk along side men in their journey to maturity and wholeness by pursuing God’s healing in areas impeding growth into their true identity. His desire is to help men discover their unique expression of God’s love and masculine strength to their families and others. Keith is committed to a wholistic view of mental health that addresses the mind, body, and spirit, incorporating the truths of Scripture, methods of counseling, and referral to specialists as needed. When not counseling, Keith enjoys working on his farm and hosting events there.

Laura McGee, MACC

Pastoral Counselor

Laura, a native of Austin Texas, graduated from Wake Forest University with a BA in Politics and a minor in Religion.  After graduation, she moved to the Washington DC area to pursue a career in politics.  While in DC, she volunteered with Campus Crusade for Christ discipling and mentoring college women.   Her passion  for discipleship led to her to join staff for three years.  Laura’s love for her family though led her back to North Carolina to become a full-time caregiver to her Mom who had developed a long term progressive illness. After her death, Laura moved to Raleigh in 2011 to resume a career in politics. Yet the Lord had other plans and in 2015 Laura was accepted into Reformed Theological Seminary (Charlotte, NC) Master’s of Counseling program and graduated in May 2017. Laura is a dedicated Dallas Cowboys fan, loves movies, her dog Bailey, and being with friends and family.   Laura is passionate about helping people who are hurting find hope and confidence in the Lord’s presence and love for them while they struggle with difficult circumstances. She specializes in anxiety and depression, life transitions, grief, caregiving, workplace difficulties and single’s issues.

Maria Hogan, MSW, LCSW

Pastoral Counselor

Maria grew up in Upstate NY and moved South after college to get away from the snow.  She is passionate about providing a safe, gentle, and empathetic space for you to explore your greatest struggles or to ponder the difficulties of life, looking from a clinically-informed, biblical counseling lens.  Prior to coming to Bridgehaven, Maria worked as an intern in a dual diagnosis halfway house as well as a psychiatric hospital, and then she worked as a live-in counselor at a Christian drug and alcohol rehabilitation home for women.  She then moved to South Asia for over a year; upon returning to the U.S., she began working as a therapist at a residential eating disorder treatment center.  Maria holds a Master’s in Social Work (MSW) from the University of South Carolina, as well as a Graduate Certificate in Drug and Addiction Studies.  Maria is also a Licensed Clinical Social Worker (LCSW) in the state of North Carolina.  Maria enjoys spending time with family and friends, traveling the world, having deep conversations, playing games, listening to music, and petting dogs.  She primarily works with individuals struggling with eating disorders or addictions, trauma, anxiety, depression, and identity searching.

Olivia James, MA (Spring 2021)

Pastoral Counselor

Olivia is committed to providing an integrated approach to counseling with the perspective of viewing the issues and struggles we face in life with a psychological and spiritual component. It is her goal to provide clinically-informed Biblical counsel that best meets your specific challenges with both of these components in mind. As a pastoral counselor, Olivia greatly appreciates approaching a person as a whole, discussing physical, emotional, psychological, and spiritual areas to problems and solutions you or your family are facing.

Olivia is currently a student at Southeastern Baptist Theological Seminary and is working towards her M.A. in Christian Marriage, Family, and Individual Counseling, with the goal of becoming licensed in the state of North Carolina as an (LMFT-A). As a part of her program of study, Olivia is currently supervised by a professional LMFT-S, as well as a Counseling Professor as Southeastern Baptist Theological Seminary. Olivia helped serve through the Summit Church G4 ministry in the Anxiety/Depression Group for a year prior to seeking her Master’s Degree at Southeastern. After a year in that role, Olivia became a part of the Graduate Counseling program as an intern at The Summit Church where she has served for a year. Additionally, Olivia is currently working toward becoming a Certified Clinical Trauma Specialist.

Olivia’s clinical training includes working with adolescents who have experienced verbal and physical abuse and have been removed from parental-custody, counseling adults on anxiety, depression, Bipolar Disorder, and life-transitioning, as well as grief counseling. Olivia’s passion is to work with those who have experienced physical, emotional, or sexual abuse; grief and chronic pain management; and counseling difficulties managing emotions.

When not counseling, Olivia enjoys being outdoors, especially in the mountains, with her husband and their dog.